Dr. Frankie James is the managing director of GM’s Advanced Technology Office in Silicon Valley, where her team is focused on identifying new technologies and trends within the Silicon Valley business ecosystem that may be of benefit to GM. Her particular focus is on human-machine interactions (HMI) and driver experience. Prior to joining GM, Dr. James was the program manager for Human Computer Interaction (HCI) at SAP Research. Her research there included non-desktop interactions, accessibility, and cross-cultural interaction design. She has also worked for RIACS (the Research Institute for Advanced Computer Science), a NASA contractor, where she developed voice interfaces for semi-autonomous robots.
Dr. James received her Ph.D. in Computer Science from Stanford University in June 1998 for her research on audio HTML interfaces for blind users, and is a member of ACM's Special Interest Group on Computer-Human Interaction (SIGCHI).
Frankie's expertise is in human-computer interaction (HCI), with experience related to interfaces and interactions involving audio, voice or multimodal output and input, as well as accessibility.